Privacy Policy

Privacy Policy

Heavy Duty Scaling. (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or services.

Information We Collect

We may collect the following types of personal information:

- Full name

- Email address

- Phone number

- Address

- Business details

- Job or service-related information

- Any other information you provide through forms, chat, or communication

We collect this information when you:

- Submit a contact or quote form

- Communicate with us via email, phone, or messaging

- Use our website or services

How We Use Your Information

We use your information to:

- Respond to enquiries

- Provide our services

- Communicate with you

- Improve our website and services

- Send updates, marketing, and promotional material (you can opt out at any time)

Cookies & Tracking Technologies

We use cookies and tracking technologies, including:

- Google Analytics

- Meta (Facebook) Pixel

- Google Ads tracking

These tools help us understand website usage and improve marketing performance.

Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

Your data is stored using secure platforms and systems.

Access & Corrections

You may request access to or correction of your personal information by contacting us at: [email protected]

Marketing & Opt-Out

You may receive emails, SMS, or other communications from us.

You can opt out at any time by:

- Clicking “unsubscribe”

- Contacting us directly

Legal Jurisdiction

This Privacy Policy is governed by the laws of Australia.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.